Emotional Intelligence

Everyone gets emotional. But, in the workplace emotional outbursts are frowned upon and can have a negative impact.

This CPE self-study course defines emotional intelligence (EQ or EI) and considers how emotions manifest in the workplace.

You'll learn competencies and strategies to identify and manage your own emotions and the emotions of others, greatly increasing your chances of personal and professional success.

Learning Objectives

Learning Objective: 

When you complete this course you will be able to:

  • Recall the definition of Emotional Intelligence (EI).
  • Distinguish between EQ and IQ (or EI and IQ).
  • Recall how emotional intelligence manifests in the workplace.
  • Recognize the emotional intelligence competencies.
  • Identify strategies to respond to emotional outbursts in others.

Topics Discussed

Topics Discussed: 
  • Emotional intelligence
  • EQ vs IQ

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COURSE CODE

HIEI

FIELD OF STUDY

Personal Development

CPE CREDIT HOURS

2.5

KNOWLEDGE LEVEL

Basic

INTENDED AUDIENCE

Accounting and finance professionals

PREREQUISITE

None

ADVANCED PREPARATION

None

DELIVERY METHOD

Self-study online

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For individual training, visit:

(U.S.) AICPAstore.com

(Outside the U.S.) CGMAstore.com

CONTACT A TRAINING REPRESENTATIVE:


1-800-634-6780 Option 1
aicpalearning@aicpa.org